Specialist Vets in South Yorkshire

## Summary Calder Vets Ltd is part of the Calder Vets group (as described on the practice website) and presents itself as a modern practice set up for routine care plus in-house diagnostics and surgery, with access to 24/7 emergency care via Dewsbury Hospital. The website highlights dental care in dedicated suites, digital radiography, and in-house lab testing, alongside routine consultations, vaccinations and parasite control, and a stocked pharmacy/prescription diets. From the latest reviews available, owners repeatedly mention vets taking time to explain options (including recommendations for a dog’s future health) and continuity with the same vet for repeat visits (named vet “Michael” is mentioned). One detailed negative review describes problems with record-keeping and communication around insurance claims and prescriptions, including emails not being answered over months, which conflicts with the otherwise positive reports of helpful, responsive staff. ## Services Based on the clinic’s website summary and the latest written reviews available: - Routine consultations and health checks - Vaccinations and parasite control - Neutering and other surgical procedures - Dental care (website mentions dedicated dental suites) - Diagnostics including digital radiography (X-rays) - In-house laboratory testing - Pharmacy and prescription diets - Pet health advisory service - Home visits (by arrangement) - Referral/access to 24/7 emergency care at Dewsbury Hospital (as stated on the website) - Treatment of rabbits is specifically referenced in reviews, with one owner choosing the practice due to concerns about “exotic” pet expertise ## Pricing - One reviewer compares pricing to another practice and says they are willing to pay “the same annually” at Calder Vets instead of a “lifetime vaccinations for a 1-off £99” elsewhere (no Calder Vets vaccination price is stated). - One reviewer describes a quote as “extortionate” and felt “the number of procedures suggested” was a downside (no amounts are given). ## People - **Michael (vet)**: Mentioned by name as a vet seen multiple times; the owner valued seeing the same person who “understands our pets needs combined with ours,” and said he was “great with our dog.” - **Ansorie, Amy and Julie (roles not specified)**: Thanked by name in a detailed rabbit review for attention to detail and clear explanations; the reviewer also notes staff stayed beyond closing time to work on their rabbit. - Reception staff are repeatedly described as friendly/helpful in multiple reviews; one negative review alleges reception/practice communication failures (no written reply to emails over ~6 months, and conflicting information by phone). ## Reviews **4.7 stars from 157 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear explanations and options during consults (e.g., recommendations and choices discussed for a dog’s future health; detailed explanations for rabbit care). - Staff friendliness across reception and clinical team is a frequent point (welcoming atmosphere, “went above and beyond”). - Continuity of care is valued when owners can see the same vet (specifically mentioned with vet Michael). - Mixed experiences on costs and recommended procedures: one review complains about “extortionate” pricing and too many procedures suggested. - One detailed complaint describes serious administrative/communication issues (record-keeping, insurance claims made without consent, prescription dosing/cost concerns, and unanswered emails over months), which contrasts with the largely positive service reports.

## Summary The Pet Vet Barnsley is part of **The Pet Vet** group and is set up for both **routine care and urgent cases**, with **emergency veterinary services listed as 24/7 or extended-hours** in the clinic data. The website also states **no surcharge for weekend appointments**, including for **unregistered customers**. Facilities and services highlighted include **in-house imaging (X-ray, ultrasound, dental X-ray)** and an **in-house laboratory**, with a notable focus on **dentistry** (including “advanced dentistry” and “dental restorative treatment”) and care for **exotic/small animals**. Recent reviews add concrete examples of what that looks like in practice: owners describe **emergency same-day fitting-in**, **multiple post-op checks after dental work**, and staff who are **confident with small/exotic species** (rats, rabbits, birds). ## Services Based on the website summary and reviews, services and capabilities mentioned include: - **Vet consultations** and **nurse clinics** - **Home visits** - **Routine and emergency treatment** (one review describes being “fit in at last minute” for an emergency appointment) - **Diagnostics on-site:** X-ray, ultrasound, **dental X-ray**, and an **in-house laboratory** - **Dentistry:** “advanced dentistry” and “dental restorative treatment”; reviews mention treatment of **dental malocclusion** with **multiple post-op checks** - **Orthopaedics** (listed on the website) - **Exotic/small animal care:** the clinic states it treats **exotics**; reviews specifically mention care for a **rat** (neuter), **rabbits** (neutering), and a **bird** with a severe wing injury (ultimately euthanised when it couldn’t be fixed) - **Pet health certificates** - **Pet Health Plan** (details/prices not provided in the available summary) - **Veterinary Nurse Training facility** (listed in the clinic data) ## People Named staff mentioned in reviews, with what clients describe: - **Martyna G.** (role not stated): credited with sorting a pet’s **dental malocclusion**, with the owner noting **many post-op checks** and positive experiences with multiple nurses involved. - **David** (vet): described as explaining a cat’s **treatment plan thoroughly** during an emergency appointment. - **Ana** (vet): praised for handling an anxious situation by examining a dog with an **ear infection** away from the owner (in a back room with a nurse) to reduce anxiety, and for explaining treatment **step-by-step**. - **Jill** (reception): mentioned for fitting an emergency case in at the last minute and being “helpful and understanding.” - **Debbie** (reception/phone, role not stated): noted for taking a call about a **bird in distress**, being reassuring, and arranging for the vets to assess the bird. ## Reviews **4.7 stars from 796 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Front-desk empathy and communication**: multiple reviews focus on receptionists being calm, respectful, and helpful during stressful situations (including end-of-life circumstances). - **Clear explanations and treatment plans**: owners describe vets explaining the plan thoroughly and walking them through treatment step-by-step. - **Follow-up and post-op care**: examples include “many post-op checks” after dental work; one owner of a rat says a neuter **included one pre-op and two post-op checkups**. - **Comfort with small/exotic animals**: owners specifically mention rats, rabbits, and a bird, including confidence with species-specific care and appropriate handling when treatment wasn’t possible.

## Summary Rase Veterinary Centre is part of a multi-surgery group (Rase and Aldervale Vets) and is listed as **RCVS Tier 3 accredited**. The website describes in-house **24/7 emergency out-of-hours cover** across the group’s small-animal practices, plus cover for an external partner practice. From the latest reviews available, owners most often describe: - **Routine care done gently for anxious pets**, including a health check and booster vaccination where the vet “clearly explained” what was being done and spent time keeping a cat calm. - **Surgical aftercare noted in a neutering case**, with a kitten described as fully recovered and left with a “very tiny scar.” - **Fast response in at least one emergency**, including immediate treatment on arrival and an overnight drip for toxin ingestion. - A clear negative outlier: one owner reports being booked in for a suspected **gastric torsion** but then told the practice couldn’t treat it and to travel elsewhere, which they felt wasted critical time. ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Consultations** - **Vaccinations** (booster vaccination specifically mentioned) - **Neutering/castration** (kitten castration specifically mentioned) - **Diagnostics** - **Orthopaedic surgery** - **Soft tissue surgery** - **Onsite laboratory** - **Home visits** - **Rehabilitation** (“Rase Rehab”) - **Certification** (type not specified) - **Zoo work** (“Zoos” listed on the website) Emergency/out-of-hours (as stated on the website): - The group provides **its own emergency out-of-hours cover with staff available 24/7** for its small-animal practices, and also covers a named partner practice (not repeated here to avoid location details). ## People No individual clinicians are named in the information provided, but reviews do give a few concrete examples of how the team works with pets and owners: - A “young lady” involved in **post-castration care** is described as “lovely,” with the owner noting a smooth recovery and minimal scarring. - A vet is described **keeping a nervous cat calm during an exam and booster**, and explaining the visit clearly so the owner felt informed. - Reception staff are specifically mentioned for **taking time to explain what to do for out-of-hours emergencies**. ## Reviews **Google rating: 4.5 stars from 292 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Gentle handling and clear explanations**, especially for cats that are anxious during checks and vaccinations. - **Positive outcomes in both routine and complex problems**, including recovery after castration and ongoing care for issues ranging from “tummy troubles” to a tooth problem involving the sinus cavity. - **Emergency care experiences are mixed**: one review describes treatment started within minutes and an overnight drip that saved a puppy after toxin ingestion, while another describes a suspected torsion case where the owner felt time was lost after being assessed and then redirected elsewhere. - **Environment notes** from one owner: described as smaller and calmer, clean, and without strong animal smells that can stress pets.

## Summary The Pet Vet is described on its website as an **independent, family-owned** practice, with **routine, emergency, and at-home appointments** available **7 days a week** and **no surcharge for weekends, evenings, or bank holiday visits** (including for unregistered pets). It also states **Blue Paw accreditation** and is listed as a **Veterinary Nurse Training facility**. In the latest reviews available to us, owners repeatedly mention **clear explanations and shared decision-making** (“general advice and leaving it to the owner’s decision”), plus **responsive handling of urgent cases** (pets seen as emergencies and treated quickly). Post-procedure communication is also described, including **updates after surgery and again once the pet was awake and eating**. ## Services Based on the clinic website summary and the latest reviews, services and capabilities mentioned include: - **Routine appointments** - **Emergency appointments** - **At-home appointments** - **Dental procedures** (the site also references a “reduced-price stage 1 & stage 2 dentals” offer, but no prices are shown in the data provided) - **“Lumps and bumps” consultations** (site) - **Surgery for lump removal** (review describes a puppy having a lump removed; owners were contacted with updates during recovery) - **Care for cats and dogs** (site and reviews) - **Care for small pets** (site lists small pets; one review specifically mentions a **hamster**) ## People - **Dr Rob Jones (Chairman & Founder)** is named on the clinic website (listed as “Dr Rob Jones MRCVS”). - **Jackie** is named in a review and is described as helping to keep an owner calm during an emergency visit for a sick cat, with the team acting quickly to start care. More generally, reviewers repeatedly describe vets who **explain what’s happening in an understandable way** and **don’t pressure owners into a single choice**, instead outlining options and letting the owner decide. ## Reviews **Google rating: 4.5 stars from 986 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast response for urgent problems:** examples include owners bringing pets in as emergencies and staff being “straight to” the pet, with reports of recovery afterward. - **Clear, practical explanations:** multiple reviews mention vets explaining everything and communicating in a way owners can understand. - **Owner-led decision-making:** one review highlights that the team gives general advice rather than telling owners what to do. - **Aftercare communication:** one owner describes being contacted after surgery once their puppy was out of the operation and again when she was awake and eating. - **Range of animals seen:** alongside dogs and cats, a small pet (a hamster) is specifically mentioned. - **Clinic environment and small extras:** one review notes a friendly reception and that the practice is “spotlessly clean”; another mentions a **free coffee machine**.

## Summary The Pet Vet Rotherham describes itself as **independent and family-owned**. It appears set up for both **routine care and urgent problems**, with the website stating **routine, emergency, and at-home appointments 7 days a week** and **no surcharge for weekends, evenings, or bank holiday visits**. Reviews add practical detail: owners mention being **booked in straight away for an emergency** (e.g., when a cat’s facial lump burst) and appreciate **separate waiting areas for cats and dogs**. A small number of reviews raise concerns about **miscommunication around a surgery visit** (lost insurance forms, requested nail trim not done, and expectations around pain relief and use of a cone). ## Services - **Routine appointments** (website). - **Emergency appointments** (website; one review describes getting an urgent slot the same day when a problem worsened). - **At-home appointments** (website). - **Surgery** is referenced in reviews (a dog attended for surgery via referral from another practice; specific procedure not stated). - **Nail/claw trimming** is mentioned as a request during anaesthesia in one review (reported as not completed). ## People - **Hannah** (front-of-house/reception, per a review): singled out for greeting pets warmly and being “always on hand” at the front desk. - Team feedback is mixed but specific: - Some owners describe staff as **efficient with queries** and friendly during emergency visits. - One reviewer describes **reception/admin issues** during a surgical visit (insurance forms reportedly lost and no follow-up). ## Reviews **4.5 stars from 931 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access for urgent problems:** an emergency appointment was arranged quickly when a cat’s condition suddenly worsened. - **Front-desk experience is a recurring point:** several reviews mention friendly, welcoming reception; one review reports lost insurance paperwork and lack of follow-up. - **Clinic set-up and convenience:** separate **cat and dog waiting areas** are specifically appreciated, and multiple owners say getting an appointment is straightforward. - **Care quality feedback varies by visit:** some describe knowledgeable vets/nurses and pets being comfortable coming in; one surgical visit review reports unmet requests (claw trim), disagreement about cone use, and concerns about pain medication arrangements.