Springfield Veterinary Group – Vets in Ecclesfield
Clinic Overview
Springfield Veterinary Group is part of CVS (the website page sits under cvsvets.com) and describes itself as a small-animal practice within the wider Springfield Veterinary Group (established 1964). The website lists a broad range of routine and surgical services, including dentistry, diagnostics, neutering, nurse consultations, and referral options (including keyhole surgery and ophthalmology).
Recent reviews paint a mixed picture: several owners describe clear explanations and post-op information after procedures (including one review specifically mentioning “post op info” explained by Adam), plus urgent cases being seen quickly and sometimes transferred on for overnight care. In contrast, some owners describe pricing inconsistencies, feeling pressured into a membership, and problems receiving included benefits (flea/worming) or experiencing long waits without follow-up.
Services
From the clinic website summary (and supported by some review examples where noted)
- •Consultations (including nurse consultations and six-month health checks)
- •Vaccinations (one reviewer mentions routine injections/vaccinations)
- •Neutering/spays (review mentions quoted cat spay prices and a “health package” discount)
- •Dentistry (review mentions a dental extraction)
- •Diagnostics
- •Surgery
- •Microchipping
- •Parasite control
- •Grooming / nail clipping
- •Blood pressure checks
- •Anal sac expression
- •Puppy parties
- •Pet travel documentation
- •Home visits
- •Referrals: keyhole surgery and ophthalmology (listed on the website)
Emergencies / out-of-hours (as stated on the website)
- •During normal hours: clients are advised to contact the practice.
- •Out-of-hours: clients are directed to MiNightVet Rotherham, described as a dedicated emergency service. (A reviewer also describes their dog being sent on for overnight care after an attack.)
Pricing
Only prices explicitly mentioned in reviews
- •Cat neutering/spay (quoted in a review)
- •Female cat: £125
- •Male cat: £95
- •Health package (quoted in a review): £20/month, with the spay procedure said to be reduced to £103 (as reported by that reviewer)
- •A different staff member later quoted (same reviewer)
- •Male cats: £112
- •Female cats: £160
- •One review alleges an operation cost “over £1000” for a procedure intended to stop a dog’s eyes running (and states it did not work).
People
Named staff mentioned in reviews
- •Adam (role not stated): One owner says everything was explained clearly and they left with post-op information.
- •Jenny (role not stated): Thanked for “compassion and care” and credited with helping save a cat (“Charley”) five years earlier (as described by the owner).
- •Richard (described as a rabbit’s “main vet” by one owner; also mentioned in relation to routine vaccinations by another)
- •One rabbit owner says he “never gave up” during repeated visits for ongoing problems.
- •Another owner mentions routine vaccinations by Richard and says he “always takes time with the pets.”
- •Irene and Beth (roles not stated): Mentioned in connection with a cat’s repeat infection; the owner says they researched the condition and had a clear plan.
- •Greta (role not stated): Mentioned positively for taking time to say hello.
Reviews
Google rating: 3.9 stars from 57 reviews. “”
- •Post-op communication and explanations: reviewers mention leaving with post-op info and staff explaining what would be done.
- •Handling urgent cases: examples include being seen “first thing as an emergency” for a severely dehydrated cat, and rapid triage after a dog attack (nurses taking the dog “straight in the back”), with one case then sent on for overnight care.
- •Ongoing/complex cases: one owner describes long-term management of a rabbit’s recurring problems; another mentions repeat infections with a stated plan after staff research.
- •Dentistry mentioned directly: at least one owner reports a dental extraction experience.
- •Membership/plan complaints and billing concerns: multiple 1-star reviews describe being “talked into” a plan, difficulty obtaining included flea/worming treatments due to “none in stock,” and concerns about separate bills and affordability.
- •Pricing inconsistency reported: one reviewer describes receiving very different quoted prices for cat spays/neuters on separate calls, and felt the response was dismissive.
- •Waiting/communication issues: one reviewer describes waiting (including waiting in the car due to their dog’s behaviour around other dogs), leaving after a long delay, and hearing nothing afterwards.
Special Services
Animals Treated at Springfield Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Springfield Veterinary Group
Opening Hours
Hours
Reviews for Springfield Veterinary Group
Note: Showing the 5 most recent Google reviews out of 57 we track in total. Recent reviews may not be representative of overall sentiment.
Kerry Oldham
in the last week
We had a very positive experience our dog was looked after extremely well at the practice. We came away with post op info and everything was explained clearly by Adam.
Bethan Hamer.
a week ago
We have been using these vets for thirty years and a few beloved friends have had years of care . Our cat is coming to the end , if it had not been for the amazing care he had had we should have lost him five years ago ! The reception staff are amazing , would never go anywhere else . Special thanks to Jenny her compassion and care saved Charley five years ago . All the staff at amazing and would highly recommend this practice .
Matthew maybe
2 weeks ago
Leigh Davies
a month ago
My elderly parents have 3 dogs registered with springfield 2 of the dogs have had expensive operations and both dogs are still suffering and both operations didn't work they paid over £1000 on one dog to stop her eyes running which didn't work a lot of money for a failed opp they was talked into taking out the puppy club they had to cancel because they could no longer afford it now they are getting 3 separate bills for the dogs that they can't afford so money mad this vets its hard to believe they care about animals anyways I would like there dogs failed opp redone if you want to be funny and if this is not resolved I will talk to citizens advice to claim the money back for the operation minus your bill thankyou for nothing
C W
a month ago
Absolutely lovely bunch of people, I’d highly recommend them! My rabbit had lots of problems and had become a regular over the last few years, each visit they were lovely, supportive and truly cared about my fluffy boy. Richard was his main vet and he was truly incredible and never gave up with my rabbit. The reception team were wonderful people, all of them were lovely. I’m terrible with names, sorry! Greta was a stand out to me always took time to say hello! When my rabbit passed away earlier this month they were all incredibly supportive, I couldn’t have asked for a kinder group of people ❤️
C W
4 months ago
Absolutely lovely bunch of people, I’d highly recommend them! My rabbit had lots of problems and had become a regular over the last few years, each visit they were lovely, supportive and truly cared about my fluffy boy. Richard was his main vet and he was truly incredible and never gave up with my rabbit. The reception team were wonderful people, all of them were lovely. I’m terrible with names, sorry! Greta was a stand out to me always took time to say hello! When my rabbit passed away earlier this month they were all incredibly supportive, I couldn’t have asked for a kinder group of people ❤️
Liz Elfleet
3 months ago
I’ve been here more times than I would have anticipated over the last few months. One cat was lost, came back 4 days later and was massively dehydrated. Rang the practice, was seen first thing as an emergency and the compassion from all staff from reception to vet was amazing. Other cat has had a repeat infection. Seen by Irene and Beth. Absolutely fabulous. They did research on the condition and had a clear plan in place. Just been back for a dental extraction and again absolutely amazing. The veterinary nurse who gave Flynn back was clear and caring. I’m in Healthy Pet Club for my 2 dogs and 2 cats. Routine vaccinations by Richard. Again always takes time with the pets. Great value for money. Most of all, the staff care and let you know they do. Thanks Springfield Ecclesfield!
Ellen Unwin
6 months ago
Our cavapoo got attacked 2 days ago our vet is springfield who we have been very happy with as we are in the pet club go there for injections etc . But this time it was for our dog being attacked from ringing the receptionist who was so lovely and kind who checked and said bring her down straight away and nurses waiting for us took her straight in the back and then the vet checked her came out to explain everything he was going to do . We had to go back down at 7pm and they decided to send her to the rotherham hospital again they were so kind . Kept her overnight and we got a phone call at 12pm to collect her . I want to say the biggest thank you to everyone at Springfields yes it is their job but they go beyond that . A woof from nelie
FARIA SAJAD
7 months ago
I’m a first time pet owner and want my cat to be spayed called Springfield on Wednesday spoke to a nice lady who explained everything in detail £125 for a female cat, £95 for a male cat and if I take a health package £20 a month then they will reduce the price by a certain percentage so the procedure will cost £103. I called today 16.30pm to take up the package and have the procedure done , it was a different staff member , I explained to her I want to go ahead with the procedure she asked for the cat details , then my details after giving her my name her tone and demeanour changed and when I asked what it will cost she said male cats £112 and female cats £160, I explained I just spoke to one of the staff members on Wednesdays who told me different prices, but she took no interest what I was saying didn't even ask who I spoke to on wednesday and her reply was “SHOULD WE LEAVE “. she was fine until I gave her my name and then she pulled prices out of the air no where near what I was told two days ago.
Sam
10 months ago
We were talked into becoming a member, to receive discounts on appointments, and free worming and flea treatments. We visited this centre several times since joining, and every time we asked for the flea and worming treatment, and were told each time they had none in stock. We are now nearly a year into the membership, which is a 12-month contract you can't just cancel, and have still not received any worming or flea treatments. It's not a matter of the money as they don't cost much, it's more of the principle as we feel they are just taking our money for no reason. I did make a verbal complaint in the store after the 3rd or 4th time of asking. Our final appointment was for an injection, and we always wait in the car and let the practice know we are outside, as our dog isn't great with other dogs. After 20 minutes we didn't get any call back asking us to come in. So we called them, and were asked to wait further. 45 minutes later, we just left, and we heard nothing. No explanation for why we were messed about, no apology or nothing. I would also leave zero stars if I could... shocking.
