Dog & Cat Vets in Dunscroft

## Summary Rase Veterinary Centre is part of a multi-surgery group (Rase and Aldervale Vets) and is listed as **RCVS Tier 3 accredited**. The website describes in-house **24/7 emergency out-of-hours cover** across the group’s small-animal practices, plus cover for an external partner practice. From the latest reviews available, owners most often describe: - **Routine care done gently for anxious pets**, including a health check and booster vaccination where the vet “clearly explained” what was being done and spent time keeping a cat calm. - **Surgical aftercare noted in a neutering case**, with a kitten described as fully recovered and left with a “very tiny scar.” - **Fast response in at least one emergency**, including immediate treatment on arrival and an overnight drip for toxin ingestion. - A clear negative outlier: one owner reports being booked in for a suspected **gastric torsion** but then told the practice couldn’t treat it and to travel elsewhere, which they felt wasted critical time. ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Consultations** - **Vaccinations** (booster vaccination specifically mentioned) - **Neutering/castration** (kitten castration specifically mentioned) - **Diagnostics** - **Orthopaedic surgery** - **Soft tissue surgery** - **Onsite laboratory** - **Home visits** - **Rehabilitation** (“Rase Rehab”) - **Certification** (type not specified) - **Zoo work** (“Zoos” listed on the website) Emergency/out-of-hours (as stated on the website): - The group provides **its own emergency out-of-hours cover with staff available 24/7** for its small-animal practices, and also covers a named partner practice (not repeated here to avoid location details). ## People No individual clinicians are named in the information provided, but reviews do give a few concrete examples of how the team works with pets and owners: - A “young lady” involved in **post-castration care** is described as “lovely,” with the owner noting a smooth recovery and minimal scarring. - A vet is described **keeping a nervous cat calm during an exam and booster**, and explaining the visit clearly so the owner felt informed. - Reception staff are specifically mentioned for **taking time to explain what to do for out-of-hours emergencies**. ## Reviews **Google rating: 4.5 stars from 292 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Gentle handling and clear explanations**, especially for cats that are anxious during checks and vaccinations. - **Positive outcomes in both routine and complex problems**, including recovery after castration and ongoing care for issues ranging from “tummy troubles” to a tooth problem involving the sinus cavity. - **Emergency care experiences are mixed**: one review describes treatment started within minutes and an overnight drip that saved a puppy after toxin ingestion, while another describes a suspected torsion case where the owner felt time was lost after being assessed and then redirected elsewhere. - **Environment notes** from one owner: described as smaller and calmer, clean, and without strong animal smells that can stress pets.