Dog & Cat Vets in Penistone

## Summary Calder Vets Ltd is part of the Calder Vets group (as described on the practice website) and presents itself as a modern practice set up for routine care plus in-house diagnostics and surgery, with access to 24/7 emergency care via Dewsbury Hospital. The website highlights dental care in dedicated suites, digital radiography, and in-house lab testing, alongside routine consultations, vaccinations and parasite control, and a stocked pharmacy/prescription diets. From the latest reviews available, owners repeatedly mention vets taking time to explain options (including recommendations for a dog’s future health) and continuity with the same vet for repeat visits (named vet “Michael” is mentioned). One detailed negative review describes problems with record-keeping and communication around insurance claims and prescriptions, including emails not being answered over months, which conflicts with the otherwise positive reports of helpful, responsive staff. ## Services Based on the clinic’s website summary and the latest written reviews available: - Routine consultations and health checks - Vaccinations and parasite control - Neutering and other surgical procedures - Dental care (website mentions dedicated dental suites) - Diagnostics including digital radiography (X-rays) - In-house laboratory testing - Pharmacy and prescription diets - Pet health advisory service - Home visits (by arrangement) - Referral/access to 24/7 emergency care at Dewsbury Hospital (as stated on the website) - Treatment of rabbits is specifically referenced in reviews, with one owner choosing the practice due to concerns about “exotic” pet expertise ## Pricing - One reviewer compares pricing to another practice and says they are willing to pay “the same annually” at Calder Vets instead of a “lifetime vaccinations for a 1-off £99” elsewhere (no Calder Vets vaccination price is stated). - One reviewer describes a quote as “extortionate” and felt “the number of procedures suggested” was a downside (no amounts are given). ## People - **Michael (vet)**: Mentioned by name as a vet seen multiple times; the owner valued seeing the same person who “understands our pets needs combined with ours,” and said he was “great with our dog.” - **Ansorie, Amy and Julie (roles not specified)**: Thanked by name in a detailed rabbit review for attention to detail and clear explanations; the reviewer also notes staff stayed beyond closing time to work on their rabbit. - Reception staff are repeatedly described as friendly/helpful in multiple reviews; one negative review alleges reception/practice communication failures (no written reply to emails over ~6 months, and conflicting information by phone). ## Reviews **4.7 stars from 157 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear explanations and options during consults (e.g., recommendations and choices discussed for a dog’s future health; detailed explanations for rabbit care). - Staff friendliness across reception and clinical team is a frequent point (welcoming atmosphere, “went above and beyond”). - Continuity of care is valued when owners can see the same vet (specifically mentioned with vet Michael). - Mixed experiences on costs and recommended procedures: one review complains about “extortionate” pricing and too many procedures suggested. - One detailed complaint describes serious administrative/communication issues (record-keeping, insurance claims made without consent, prescription dosing/cost concerns, and unanswered emails over months), which contrasts with the largely positive service reports.