Featured Clinic Overview
Barnsley Vets4Pets Ltd is part of the Vets4Pets group, and the website says it has been run by Dr Caroline Richards and Dr Peter Richards since 2002. The practice is set up for both routine care and more advanced hospital-style work, with in-house CT, orthopaedics and spinal surgery, plus rehabilitation including hydrotherapy and physiotherapy. Recent reviews continue to highlight quick progression from diagnostics to surgery, short-notice appointments and compassionate end-of-life support, although a small number of reviewers report concerns about billing and handling.
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Springfield Veterinary Group is part of CVS and is an RCVS-accredited veterinary hospital established in 1964. It offers 24-hour care through its on-site MiNightVet emergency service and is equipped for both routine appointments and more advanced diagnostics and referrals, including CT, X-ray, ultrasound and an in-house lab. The practice also holds multiple RCVS “Outstanding” awards, including for Emergency & Critical Care.
- •Reviews are strongly positive about the team’s friendly, caring approach, with owners often saying staff are helpful, approachable, and willing to answer questions. - Several owners mention gentle handling with cats and dogs, including a kitten staying calm during a heart scan and kind support during post-op checks after a spay. - Clear communication stands out, with praise for thorough explanations, practical advice, and one review specifically highlighting itemised cost discussions during an ear consultation.
Evolution Animal Care is a small-animal practice in Doncaster, established in 2000 and part of the CVS UK Ltd group. The clinic advertises RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation, and offers a cats-only clinic on Thursday evenings. Website-listed facilities include X-ray, ultrasound, and an on-site laboratory, while recent reviews continue to highlight quick help in urgent situations and generally kind, supportive care.
Our Score (61/100)
- •Recent reviews often focus on emergency and out-of-hours care, with owners describing compassionate treatment, calm handling, and supportive care during stressful visits. - Communication is a recurring positive theme: owners mention clear explanations, being talked through options, and straightforward discussion of costs during urgent appointments. - There are also positive examples of surgical and referral care, including a cat’s operation and a referral for X-rays for a suspected fracture, as well as praise for confident handling of a large nervous dog.
Park Veterinary Hospital in Sheffield says it has operated as a 24-hour veterinary hospital since 1985, with its own onsite emergency service available 24/7, 365 days a year. The practice highlights routine care such as vaccinations and neutering alongside diagnostics and more complex surgery. Recent feedback is largely positive about thorough vets, clear explanations and caring treatment, with a smaller number of complaints focused on communication and complaint handling.
- •Recent feedback is largely very positive, with owners often describing the team as friendly, caring, and helpful, especially at reception. - Clients repeatedly mention clear communication and feeling well supported during stressful visits, including emergencies and end-of-life situations. - There are several strong examples of care for small and exotic pets, including rats, rabbits, and a bird, with owners praising species-specific confidence and follow-up.
- •Recent feedback is overwhelmingly positive, with many owners describing the practice as caring, professional, friendly, and consistently helpful. - Several reviewers mention long-term loyalty, including clients who have used the practice for many years or even decades. - Handling of nervous pets stands out strongly: owners describe animals being welcomed gently, made to feel safe, and in some cases becoming much more relaxed about vet visits.
- •Compassion and communication: some owners describe staff as caring, easy to get hold of, and good at keeping them updated on an animal’s progress. - Sensitive end-of-life care: reviews mention a candle being lit at reception during euthanasia, and one person was grateful an unwell pigeon was cared for and died peacefully at the clinic. - Reception and organisation issues: recent complaints include being ignored on arrival, disputes over booked appointment times, and frustration about delays.
- •Recent reviewers repeatedly describe the practice as caring, compassionate, and friendly, with praise for both the phone experience and the welcome at the surgery. - A strong theme is the personal feel of the practice, including seeing the same vet over time rather than a different clinician at each visit. - Clients highlight professional, knowledgeable care, with Mr Newbery singled out for his experience and manner, and Simon praised for trust built over many years.



