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- •Friendly, approachable service is a recurring positive theme, especially around reception staff and day-to-day appointments. - Several reviewers were happy with the clinical care, including a well-handled spay and successful treatment for a senior cat with a tooth abscess. - Owners also mention thoughtful practical help, such as arranging a booster vaccination at the car instead of bringing a dog inside.
Our Score (60/100)
- •Several recent reviewers praise the team’s manner, describing staff as caring, considerate and professional, including during difficult end-of-life situations. - One detailed review describes strong support for a newly diagnosed diabetic cat, with Paris, Becs, Liv, Jess and Megan all mentioned positively for clear advice, empathy and ongoing communication. - Some negative feedback focuses on organisation and continuity, including a report of a dog’s spay being cancelled twice and appointments being repeatedly changed.
Springfield Veterinary Group is a CVS-owned small-animal hospital in Sheffield, established in 1964. Its website describes 24-hour emergency cover through the on-site MiNightVet service, along with advanced diagnostics and surgery, including CT, X-ray, ultrasound and an in-house laboratory. The practice also lists multiple RCVS “Outstanding” awards, Cat Friendly Clinic Gold status, Rabbit Friendly Clinic Silver status, and veterinary nurse training facilities.
Park Veterinary Hospital in Sheffield says it has operated as a 24-hour veterinary hospital since 1985, with its own onsite emergency service available 24/7, 365 days a year. The practice highlights routine care such as vaccinations and neutering alongside diagnostics and more complex surgery. Recent feedback is largely positive about thorough vets, clear explanations and caring treatment, with a smaller number of complaints focused on communication and complaint handling.
- •Recent feedback is largely very positive, with owners often describing the team as friendly, caring, and helpful, especially at reception. - Clients repeatedly mention clear communication and feeling well supported during stressful visits, including emergencies and end-of-life situations. - There are several strong examples of care for small and exotic pets, including rats, rabbits, and a bird, with owners praising species-specific confidence and follow-up.
- •Recent feedback is overwhelmingly positive, with many owners describing the practice as caring, professional, friendly, and consistently helpful. - Several reviewers mention long-term loyalty, including clients who have used the practice for many years or even decades. - Handling of nervous pets stands out strongly: owners describe animals being welcomed gently, made to feel safe, and in some cases becoming much more relaxed about vet visits.
Croft Veterinary Centre is an independent, family-run practice established in 1992. It offers routine veterinary care alongside more involved diagnostic and surgical work, with the website highlighting in-house imaging including X-rays, ultrasound and endoscopic imaging, plus on-site analysers. Recent reviews describe a clean, airy clinic, same-day appointments when pets are unwell, and vets who take time to explain treatment options clearly.
- •Several owners describe the team as friendly, welcoming, and understanding, with one reviewer noting that care stays consistent even when they do not always see the same vet. - Reviews mention clear communication during treatment, including a guinea pig case where findings were explained and medication was provided, with the pet later recovering. - A recurring positive theme is compassionate end-of-life support, with owners saying staff helped them feel calm and treated both pet and family with dignity and sympathy.
Arundell Veterinary Care is a family-focused Doncaster practice that says it has been caring for pets since 2006, and it is also listed as a Veterinary Nurse Training facility. Recent feedback points to strengths in routine appointments, support for older pets with ongoing conditions, and end-of-life care handled with sensitivity. Most recent reviewers describe kind, attentive staff, though one review raises serious concerns about diabetes management, waiting times, and follow-up.
- •Compassion and communication: some owners describe staff as caring, easy to get hold of, and good at keeping them updated on an animal’s progress. - Sensitive end-of-life care: reviews mention a candle being lit at reception during euthanasia, and one person was grateful an unwell pigeon was cared for and died peacefully at the clinic. - Reception and organisation issues: recent complaints include being ignored on arrival, disputes over booked appointment times, and frustration about delays.
